• Enhanced Cleanliness:  Our clients have always appreciated our commitment to maintaining the cleanliness of our motorcoaches.  We will continue to monitor the guidelines set by the CDC as well as any future technology developed that may be effective in the sanitizing of our buses. 
• Social Distancing:  Our policy will be to adhere to any guidelines provided by the government and the CDC however, currently there are no mandated policies provided by the CDC or government for bus travel.  So it is totally up to your group.  
• Personal Protective Equipment (PPE):  Since there are individual reasons for masking, we will have a “bring your own mask” policy on our charters.  Our policy will be the same regarding gloves and hand sanitizer.  If you anticipate wanting to use gloves and/or hand sanitizer while traveling with us, please be sure to bring your own supply of the type with which you are most comfortable.  We ask all passengers to respect one another on their choices to wear or not to wear PPE while riding the motorcoach.  Our drivers will wear masks if requested, but may remove their mask once in the driver’s seat.
• Dealing with sickness during travel:  Our policy will continue as usual.  If someone should get sick while on a tour, the situation will be dealt with in a way that will allow the rest of the group to safely continue with the trip.

Directions to our offices are provided on our contact page for your convenience.

Absolutely. We accept VISA, MasterCard, Discover and American Express. You can pay over the phone or use our online payment system HERE. Remember when paying by credit card there is a 3.5% convenience fee added to your payment…thank you!

The deposit is $100 per vehicle, per day. An example would be a five day trip with one motorcoach would require a $500 deposit. Deposits can be payed by credit card HERE.

No, but there are a few things to remember. First, we do not automatically add a gratuity for your driver. We can pre-bill for it, but this amount is left up to the group. Second, all rates quoted are discounted for cash/check payments and payments made by anything other than cash/check are billed at regular rate which is 3.5% higher.

The average gratuity is about 10% for a motorcoach captain.

Typically, final payment is due 10 days prior to your departure. You can make any payments by credit card by clicking HERE.

All payments will be refunded less a $100 cancellation fee per coach if the group cancels outside of 30 days of the scheduled date and time of departure. There will be a cancellation fee of half of the cost per coach if the group cancels within one week of the scheduled date of departure and 30 days. Cancellations within the week and up to the departure time will bill at 80% of the charter cost.

Technically, you can reserve a bus right up until the day of travel, but the best time to book is as early as possible to ensure availability. Everything is based on availability at the time of booking.

We try to anticipate all tolls and parking. However, in some cases there may be parking charges that we did not anticipate and the group would be responsible for paying these.

The short answer is yes, but there are some things to keep in mind. First you must first sign the Alcohol Waiver  which outlines what can and cannot be done under the laws of the Commonwealth of Virginia. Second, we do not allow any glass containers on board for everyone’s protection. Third, there may also be a damage deposit required. If you have any questions after reading the waiver, please ask us.

Yes, for overnight trips, it is customary to book the operator’s hotel room, but most hotels will comp the bus operator’s room (provide the room for free) when you book rooms for large groups. Ask for someone in group sales at the hotel to ensure the bus driver’s room is complimentary.

By federal law, we cannot allow smoking on board our vehicles.

Winn charters the entire bus. Greyhound, Amtrak Flix Bus and MegaBus provide single passenger tickets.

There are typically three baggage bays underneath the motorcoaches that are available for storage. The minicoaches have a small rear storage area. If you are concerned about an item that may not fit, please CALL US for assistance, but you can keep in mind that our largest tall body motorcoach has bays that are 96" deep, 46" tall and 41" wide. 

No, but you can apply for a driving position at anytime with an existing CDL Class A or B License.

Yes. You can view a copy of our insurance certificate with any PDF viewer.

Yes. You can view our completed W-9 with any PDF viewer.

Yes. A copy of our terms is viewable with any PDF reader.

We are always hiring good CDL drivers. You will need to fill out our downloadable APPLICATION and provide a copy of your driving record and CDL driver’s license. You can also find our application HERE on Indeed. You will need at least three safe years of driving experience in a commercial vehicle. Once we receive these items, our staff will review your application, our insurance company will do a background check and we will contact you if we think you will be a valuable addition to our team.

Because safety is of the utmost importance to us, we do not train CDL drivers. All of our drivers have at least three years of commercial vehicle experience behind the wheel...yes, even new hires!

This is a very good and a very important question. See what can happen when you book without knowing! Not only are we the oldest bus company in Virginia, but we have listed and linked our certificates below for your convenience and peace of mind.

• Virginia PC&N Charter Party Certificate
• Interstate Commerce Commission PC&N Certificate
• Limousine certification Limousine Certificate
• Executive Sedan Certificate
• Broker of Transportation License